MGMT 1200 Introduction to Quality

3 Credit Hour(s)

This course covers major approaches to quality assurance and productivity management including the Deming, the Juran, the Ishikawa, and the Crosby approaches. Readings and discussions on these philosophies are an integral part of the course. Introduction to the tools and methods of quality improvement is provided.

This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.