Jul 13, 2025  
2012-2013 Academic Catalog 
    
2012-2013 Academic Catalog [ARCHIVED CATALOG]

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ITEC 2520 End User Support and Troubleshooting/Applications

3 Credit Hour(s)
This course teaches students skills and knowledge necessary to support computers and end users who run the most recent Microsoft suite of productivity applications. This course presents skills needed in application suite support for end users in direct, frontline, corporate, or home environments. The course materials are excellent for those individuals preparing to take the first level of Supporting Users and Troubleshooting Desktop Applications on the current Microsoft Windows application suite exam.

Prerequisite(s): ITEC 2510 
This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.



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