Arnitria Taylor (901) 333-6465

The Medical Office concentration prepares individuals for a variety of positions in today’s medical office environment, such as medical receptionists, medical records clerks, hospital ward clerks, medical insurance clerks, patient account representatives, medical transcriptionists, medical administrative assistants, and physician or hospital coders. The program provides the opportunity for skill development in the areas of software applications, office procedures, electronic health records, medical information management, communications, transcription and coding.

Program Learning Outcomes

Upon successful completion of the program, students will be able to:

• evaluate office information and apply skills obtained in class to assist physicians in applying basic medical office procedures. 
• demonstrate proficiency in word processing, spreadsheets, databases, electronic health records, coding, and billing software. 
• schedule appointments for patients to see the physician, register the patient, verify insurance, collect co-pay as needed, and explain HIPAA.
• demonstrate comprehensive knowledge of medical terminology, human anatomy, and physiology, and apply medical word research techniques effectively.