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How Do I Get Help With…?
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Guide to Campus Services
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- Improving my Study Habits/Test Taking Skills
- Further Developing my Writing, Reading, and Math Skills
- Receiving Supplemental Instruction
- Getting Tutored for my Classes
- Attending Academic Success Workshops
- Accessing online tutoring
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Academic Support Center (ASC)
Macon Cove Campus
Bornblum Library, Front Desk
Phone: 901-333-4107
Union Avenue Campus
Jess Parrish Library
Phone 901-333-5054
Maxine A. Smith Center
Room 214
Phone: 901-333-6046
Whitehaven Center
Room 121
Phone: 901-333-6480
Gill Center
Room 210
Phone: 901-333-5989
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- Applying for admission
- Scheduling a campus tour
- Answering questions for parents
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Admissions
Macon Cove Campus
Farris Building, Room 2140
Phone: 901-333-5924
Union Avenue Campus
M Building, Room 110
Phone: 901-333-5924
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- Receiving academic advising
- Selecting a Major and Scheduling Classes
- Career Counseling
- Discussing Academic Difficulties or problems with a class
- Obtaining Transfer Information
- Withdrawing from class
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Advising
Macon Cove Campus
Farris Building, Room 2140
Phone: 901-333-4594
Union Avenue Campus
M Building, Room 110
Phone: 901-333-5122
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- Purchasing or renting my textbooks and school supplies
- Purchasing Southwest apparel
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Bookstore
Macon Cove Campus
Farris Building, Room 1114
Phone: 901-333-4227
Union Avenue Campus
C Building, Room 205
Phone: 901-333-5455
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- Identifying career areas best-suited for me
- Exploring career options
- Developing job search skills (resume writing, interview preparation)
- Finding off-campus jobs related to my chosen career path
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Career Services
Macon Cove Campus
Farris Building, Room 2160
Phone: 901-333-4180
Union Avenue Campus
M-Building Room 110
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- Paying parking tickets, fines, and your tuition and fees
- Setting up a payment plan
- Questions about refund disbursements and book vouchers, if eligible
- Getting questions answered about financial holds on my account
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Cashier Office
Macon Cove Campus
Farris Building, Room 2032
Phone: 901-333-5292
Union Avenue Campus
M Building, Room 110
Phone: 901-333-5292
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- Access and Support for:
- PAWS (Southwest)
- Online Courses
- Hybrid Courses
- TN eCampus
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Distance Education
Macon Cove Campus
Sulcer Building, Room 220
Phone: 901-333-4612
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- Filling out my FAFSA
- Questions concerning my award letter Questions about how financial aid may be impacted if you withdraw from a course
- Obtaining Scholarships or grants
- Questions about Satisfactory Academic Progress (SAP)
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Financial Aid
Macon Cove Campus
Farris Building, Room 2102
Phone: 901-333-5960
Union Avenue Campus
M Building, Room 112
Phone: 901-333-5960
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- Checking out books and other media
- Finding Quiet Study Rooms
- Navigating Electronic databases
- Assistance with Research for Assignments
- Accessing books on reserve
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Library Services
Bert Bornblum Library
Macon Cove Campus
Phone: 901-333-4706
Gill Center Library
Phone: 901-333-4706
Maxine A. Smith Library
Phone: 901-333-4706
Parrish Library
Union Avenue Campus
Phone: 901-333-4706
Whitehaven Center Library
Phone: 901-333-64706
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- Talking with someone when depressed or dealing with an emotional problem
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Mental Health Counselor
Union Avenue Campus
B Building, Room 227
Phone: 901-333-5121
Macon Cove Campus
Farris Building, Room 2100
Phone: 901-333-4174
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- Getting a parking sticker for my car
- Reporting an emergency, a crime, or an accident
- Safety and Security Concerns
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Police Services/Public Safety
Gill Center
Room 105
Phone: 901-333-5970
Macon Cove Campus
Farris Building, Room 1107
Phone: 901-333-4242
Maxine A. Smith Center
Room 112
Phone: 901-333-6005
Union Avenue Campus
Parrish Building, Room 107
Phone: 901-333-5555
Whitehaven Center
Room 100A
Phone: 901-333-6479
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- Adding and dropping classes
- Submitting forms to change my major
- Applying for graduation
- Requesting a transcript
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Registrar
Macon Cove Campus
Farris Building, Room 2140
Phone: 901-333-5924
Fax: 901-333-4473
Union Avenue Campus
M Building, Room 110
Phone: 901-333-5924
Fax: 901-333-5630
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- Link students to community resources
- Provide advocacy to improve student functioning socially and academically.
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Social Services
Union Avenue Campus, B212
Phone: 901-333-5276 |
- Engaging in campus social activities clubs
- Information about Student Government Association
- Leadership/Community Service Opportunities
- Having a neutral and safe environment to express questions, issues, and concerns
- Navigating through the system of university policies, procedures, and departments
- Receiving informal, impartial, and confidential dispute resolution with administrative and academic issues that impact my academic success
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Student Leadership & Engagement
Macon Cove Campus
Farris Building, Room 2100
Phone: 901-333-4178
Union Avenue Campus
B Building, Room 106
Phone: 901-333-5380
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- Getting accommodations for learning disabilities and/or physical challenges associated with my classwork
- Academic Assistance for students with documented disabilities.
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Center for Access (formerly Student Disability Services)
Macon Cove Campus
Farris Building, Room 2182
Phone: 901-333-4223
Hours: 8am-4:30pm
(Monday-Friday)by appointment.
Union Avenue Campus
B Building, Room 221
Phone: 901-333-5523
Hours: 8am-4:30pm
(Monday- Friday)by appointment.
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- Establishing my email account
- Resetting my Email or Wireless Login Passwords
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Student Help Desk
Phone: 901-333-4357
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- Mentoring
- Life skills training
- College success seminars/workshops
- Information about the college and community resources
- Setting personal goals and maintaining a 2.5 GPA or better
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Student Success Center
Macon Cove Campus
Farris Building, Room 2135
Phone: 901-333-4261
Union Avenue Campus
M Building, Room 110-A
Phone: 901-333-5712
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- Certifying VA benefits
- Counseling and outreach services
- VA Resources
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Veteran Affairs
Macon Cove Campus
Farris Building, Room 2186
Hours: 8:30 a.m.-5 p.m.
[Monday- Friday]
Phone: 901-333-4174
Fax: 901-333-4458
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