BUSN 1350 Sales and Service

3 Credit Hour(s)

This course is an introduction to the fundamentals of customer service and selling.

The topics studied in this course may include:

developing and conveying a positive attitude
identifying buying motives and customer needs
developing and delivering a sales presentation
customer approaches
sales strategies
cultivating repeat business through service

This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.