Jul 21, 2024  
2020-2021 Academic Catalog 
2020-2021 Academic Catalog [ARCHIVED CATALOG]

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BUSN 1350 Sales and Service

3 Credit Hour(s)

This course is an introduction to the fundamentals of customer service and selling.

The topics studied in this course may include:

  • developing and conveying a positive attitude
  • identifying buying motives and customer needs
  • developing and delivering a sales presentation
  • customer approaches
  • sales strategies
  • cultivating repeat business through service

This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.

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