BUSN 1350 Sales and Service3 Credit Hour(s)
This course is an introduction to the fundamentals of customer service and selling.
The topics studied in this course may include:
- developing and conveying a positive attitude
- identifying buying motives and customer needs
- developing and delivering a sales presentation
- customer approaches
- sales strategies
- cultivating repeat business through service
This course is not designed for transfer to four-year universities. Students should check course recommendations with the college or university to which they intend to transfer for a baccalaureate degree. The receiving institution always makes the final decision about transferability of credits.
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